The Elk Creek Resort in Piedmont, SD is beyond unacceptable! On March 25th we received email confirmation of our reservation for a one-night stay on May 18th. When we arrived in the late afternoon on that day the first thing that happened is that the person in the office was unable, even after several tries, to charge our stay to my Visa. As we were very tired after a long day’s drive I wound up paying cash to move things along. Then, after parking in out assigned spot, both my partner and I wanted to use the bathroom. I discovered two men’s rooms, one of which was locked, the other being open but out of service and without working lights--I couldn’t see a thing with the door closed. My partner found a similar situation in the Women’s bathrooms: one out of service, the other working but with an adjacent shower section without any working lights. I went back to the office to try to straighten things out and found the person who had been there had left. A note on the door, however, had three phone numbers for guests to use in case of problems. I called the first number and got voicemail. I called the second number and again got voicemail. The third number resulted in some kind of phone company message that I didn’t listen to. We then left. The next day we called to try to arrange a refund. We were told by whoever answered that they would have to “check with the boss” and that they would call us back. When no call had come by the middle of the next day we called again and were told the same thing—they would check with the boss and get back to use. Again, no return call. We called a third time the following day and were for a third time told the same thing. We never did receive a return call. Elk Creek Resort is far and away the most poorly managed place I have encountered. In addition, to stiff an unsatisfied customer for a $28 fee shows very poor business judgement.
Place is very pretty and spacious. Check in was very smooth and people very nice.
Stopped at Elk Creek for overnight stay while traveling. Service was good at front desk with clerk asking if I had any type of discount. (did use AARP). For overnight use it was reasonably priced and although sites are close together, it was quiet. We opted for full service. There are sites with only water and electric. Bathrooms are older but clean. They did provide s hair dryer in the women s bath. I would not care to vacation here but for overnights it hit the mark and not far from the interstate to boot.
We stayed for 3 nights under Passport America for only $72! The campground roads were rutted in the early spring. Check in was smooth and welcoming. Laundry facilities were reasonably priced and exceptionally clean. The area was so beautiful and far enough from the interstate to be wonderfully quiet!
Stopped for an overnight and it seemed expensive for what you got. No sewer hookup and our spot was not even close to level. Spots were all grass, but hard packed - it rained that evening and we had no problem with traction. Staff on premises, they were very friendly.