The manager in the office was so rude it almost ruined our entire trip! We came in late and had an extra car and an extra person so we parked on the grass a bit as there was no one to ask where to park. The next morning when my husband went to ask where we could park and how to deal with our extra person she WENT OFF on him and said we broke rules and needed to leave immediately. She was CRAZY! After she calmed down a little bit I went in and we managed to agree we would stay that night but we got in to Pismo Village for our final night, thank God. We would never go back!
I called a couple of days ahead, and was repeatedly assured, that we would not get a side-by-side. Upon arrival, my wife was told that nothing else was available. After she reminded them of their verbal commitment, we were given a second choice, but one that the office likely knew we would not find acceptable. Not only was it too short for our 37' Class A, there was no parking anywhere near for our toad. After setting up, we did a quick recon thru the park and identified 3 open sites that fit our specific requests. I presumed the park, largely vacant on our early Friday afternoon arrival, would fill overnight. It did not. The next morning, all 3 sites, and now another, were vacant. By our departure Monday, it seemed highly probable that we had not been honestly dealt with. Multiple sites of the nature I requested sat vacant our entire stay. Since their website clearly states they cannot guarantee specific sites, I find it unlikely that these sites were reserved, but 'no shows'. Especially in light of the following. First, note my previous review of the park. Second. Turns out we had a great neighbor less than 2' from us. They, too, had had been promised, by email, one of two end sites. (One of these was as I requested. It sat vacant the entire weekend we were there.) Upon the neighbor's arrival, they were told that specific sites were not reservable, and that they could not have either site promised. Both were empty. Producing the written confirmation, the wife, absolutely insisted. 'After all, if we can't reserve a site, though you tell us in writing here we have, how can you deny us the site by telling us it is reserved for someone else?' They got the site. After said experience, their intent is to use Pismo Coast Village next time. As for my wife and I . . . I could live with the side by side hook-ups when the park was at capacity & no other sites were available. This was far from the case. With a daughter that recently took a teaching job in the area, our intent is to visit a couple of times a year with stays of about two weeks at a time. We are in the area this trip for 17 days. Had I been assigned a site of the nature I was assured we would get, I would have extended for the remainder. Instead, I simple moved down the road. I will simple not do business with a facility that operates I such a manipulative manner.