We have been staying at SPRVP since it opened 4 years ago, and, until this year, have always been happy with our stay. It is convenient, close to the beach and great for walking on the Seawall. This year it was not for many reasons: 1) Inconsiderate staff - don't care attitude and poor excuses for every problem (see what follows). 2) We made our reservations for December in September and requested a site on the northeast side of the park. When we arrived we were placed in a site with a view of the building, a concrete wall & the highway. We requested a change but were told "We can't. You're here for a month." We told the staff member we were campground owners and do everything we can to make our customers happy. The reply was "We never guarantee sites." We never requested a specific site, just a specific area and several of those sites were empty for the short time we were there. 3) The first night our CO2 detector went off. Thinking it was our problem, and after checking everything, we waited another day. The smell of gas only got stronger. We complained to the office and requested a site change. We were told to "deal with it or leave." Since this represented a health problem, we opted to leave and requested our money back, We had only been there 3 days! NOTE:This is a problem that could have been solved when the first person complained (we were not the first). Our daughter called the fire department, who came to check it out. They called the gas company and the problem was corrected within 2 hours. Why did the staff not call the gas company? They did not want to! Why did they not move us - same reason. We will not be back!
This was a very nice place. Easy walk to the ocean. Clean. I loved it