Welcome, Campground Owners!

BookYourSite.com Online Plans

BookYourSite™ is an online booking website and directory that provides information about campgrounds throughout North America. The rates and availability information can be supplied to BookYourSite in two ways. Integrated mode and Standalone mode.

Integrated Mode

This method uses direct integration with Campground Manager® (CM). It is a powerful front desk property management system used in many campgrounds. If you currently have CM, adding the BookYourSite component is quick and easy. Contact CM tech support to find out more. If you do not use Campground Manager® at your park but are interested in finding out more call and ask for our sales department at 1-800-547-9147. Here is what is included:

Integrated Park: (Must be a Campground Manager® customer and on a Support Plan)
Price: $99 one time setup fee plus $5 per online booking.
Includes:

  • Park landing page on the BookYourSite web portal
    • Park Name
    • Address
    • Phone
    • Email
    • Web Link to your park’s website
    • Short and long description
    • Google Map Location
    • Pictures (5) - slide show
    • Number of Sites/Accommodations and breakdown
    • List of Facilities and Recreation
    • Rates List – In season / Off season
    • List of Clubs, Memberships and Ratings
    • Payment Options
    • Nearby Attractions
    • Directions
  • iPhone and iPad inclusion
    • Same features as Landing Page
  • Assistance with rates to ensure accurate calculations online

Standalone Mode

BookYourSite can also be configured to work in a “Standalone mode” if a different front desk system is used at your park. Online reservations are retrieved and managed using the “Reservation Manager” web app supplied by us. Either way, your customer will receive reliable pricing and availability directly through the website or mobile app whenever they choose to book. Here is what is included:

Standalone Park: (Does not have Campground Manager®. Retrieve bookings and set inventory through Reservation Manager web app)
Price: $99 one time setup fee plus $195 per year support fee plus $5 per online booking
Includes:

  • Park landing page on the BookYourSite web portal
    • Park Name
    • Address
    • Phone
    • Email
    • Web Link to your park’s website (only if BYS link is exclusively used for online bookings)
    • Short and long description
    • Google Map Location
    • Pictures (3-5) - slide show
    • Number of Sites/Accommodations and breakdown
    • List of Facilities and Recreation
    • Rates List – In season / Off season
    • List of Clubs, Memberships and Ratings
    • Payment Options
    • Nearby Attractions
    • Directions
  • iPhone and iPad inclusion
    • Same features as Landing Page
      If BYS link is not exclusively used on the park website then the BYS landing page is the default web link on the mobile device
  • Assistance with rates to ensure accurate calculations online

Below you will find answers to some of the most frequently asked questions about both the integrated and standalone modes.

Integrated FAQS

What is BookYourSite.com (BYS)?
BookYourSite is an online booking portal that allows your customer to make campsite/cabin/trailer reservations online any time of the day or night. BYS is fully integrated with Campground Manager Software® so there's no additional work to do.

What is the cost?
If you subscribe to the Campground Manager® Support Plan there is a $99 one time setup fee but no additional annual cost to be included on the BYS network. You will be invoiced a flat fee of $5 per online transaction (billed monthly).

How do I provide BYS with occupancy and rate information for my park?
Data is transmitted to BYS from Campground Manager®. The synchronization is automated to save time and ensure accuracy. Your customer will receive the same pricing and availability that they would normally receive if they called or walked in to your office.

How do I receive funds from a reservation booked on BYS?
When a reservation is received on BYS the transaction information is downloaded directly to your park database along with the credit card information. The credit card is processed by you, on your system ensuring you get paid immediately.

How long will it take to get online with BYS?
Once you are on a Campground Manager® support plan it usually take 2 or 3 days to get your system configured to accept bookings. Most of the work is done by our technical staff.

What if I am not on a CM support plan but want to be on BYS.
You must subscribe to a support plan to participate. It is important to be on the latest software and we must prepare your rates for you to make sure they will work online.

Do I need any additional hardware or software?
You will need a high speed internet connection. No additional hardware or software is required.

How will customers find my park using BYS?
We will place a link on you website for customer to book online. The link will direct them to your online booking portal on BYS. We also have an online directory that will contain a webpage with your park information and pictures. Customer will also see your park details on our new iPhone or iPad app.

Do I have to put all my sites online?
No, you can choose which site types or accommodations to put online and the quantities of each site type to offer.

Can I block out certain periods?
Yes, many times when parks have a big rally or feel they are getting close to filling up on certain weekends they simply call and we block that time period so that no further online booking are taken through BYS. BYS asks the customer to "call the park for reservations" during the block out period.

What if a BYS customer wants to cancel their reservation?
Since the reservation and payment have been created on your system then the customer will call you directly to cancel. Your cancellation policy will be in force. You must pay the original $5 BYS booking fee even if the customer cancels so keep this in mind when setting a cancellation fee.

How do I get started?
Give us a call at 1-800-547-9147 and our sales team will help you prepare your system to begin accepting reservations online.

Standalone Mode FAQS

What is BookYourSite.com (BYS)?
BookYourSite is an online booking portal that allows your customer to make campsite/cabin/trailer reservations online any time of the day or night. BYS is fully integrated with Campground Manager Software® or can be used as a standalone online service.

What is the cost?
There is an annual connection fee of $195 per year which includes telephone support and a one time $99 setup fee. You will be invoiced a flat fee of $5 per online transaction (billed monthly). You may cancel at any time on 30 days notice.

How do I provide BYS with occupancy and rate information for my park?
You provide us with your online rates using an input form. Our staff will set up your rates, taxes and discounts for the season. You'll also provide us with the number of sites you wish to make available online.

How do I receive funds from a reservation booked on BYS?
When a reservation is received on BYS, the transaction information is moved to your park file. You access this file by logging into a web application to securely retrieve the information. All the reservation details can then be entered into your reservation system. The credit card information is passed to you for processing, on your system ensuring you get paid immediately. You also have the option to set up a PayPal account and process the payment during the reservation process. An email confirmation can be sent directly from the web application while retrieving the reservation details.

How long will it take to get online with BYS?
Once our staff receives your rates and site details it takes 7 or 10 business days to get your system configured to accept bookings. A website will also be created for your park to be used on the BYS portal and iPhone mobile app.

Do I need any additional hardware or software?
You will need a high-speed internet connection and a computer. No additional hardware or software is required.

How will customers find my park using BYS?
We will place a link on you website for customer to book online. The link will direct them to your online booking portal on BYS. We also have an online directory that will contain a webpage with your park information and pictures. Customer will also see your park details on our new iPhone or iPad app.

Do I have to put all my sites online?
No, you can choose which site types or accommodations to put online and the quantities of each site type to offer. You may reduce the number of sites available for any date range at any time.

What if a BYS customer wants to cancel their reservation?
Since the reservation and payment have been created on your system then the customer will call you directly to cancel. Your cancellation policy will be in force. You must pay the original $5 BYS booking fee even if the customer cancels so keep this in mind when setting a cancellation fee.

How do I get started?
Give us a call at 1-800-547-9147 and our sales team will help you compile the data to begin accepting reservations online.

BookYourSite.com Video Walkthrough

Demonstrations of both the integrated and standalone versions of BookYourSite.com

Integrated Version Demo

integrated

Standalone Version Demo

standalone

BookYourSite.com Landing Page Information Requirements

BookYourSite™ will need certain information provided by you, the camp owner, in order to accurately promote your camp's facilities. Below is a link to our BookYourSite Information Requirement Form.

Once completed, e-mail or fax the form to the address/number found on the bottom of the form.


[Download Form]  35 kb

BookYourSite.com Contact Information

If you have and additonal questions or concerns, feel free to contact us at any of the following:

Phone: 1-800-547-9147
Alternate Number: (905)374-8643
E-mail: peter@bookyoursite.com
Address: 8676 Oakwood Dr. Building B, Niagara Falls, Ontario, Canada L2E 6S5
Fax: (905)374-4493